Repeat prescriptions

Repeat prescriptions can be requested either in person, in writing via fax, email (via our dedicated prescription line at prescriptions.chestnuts@nhs.net), letter or online via the link at the top of this page.

Unfortunately, requests are not accepted via the telephone. This is to enable us to maintain an auditable written copy of your request.

All prescriptions within the surgery are normally turned around within 24 hours, but please allow 7 days [due to the current pandemic situation (excluding weekends and public holidays) in case of unavoidable delay.

If when you order your prescriptions, you are already marked to collect your prescription from a pharmacy, it will go there automatically within 7 days. If not, your prescription will be ready for collection from the surgery in normal opening hours.

The journey of a prescription

Not perhaps the most exciting journey you may have been on, but a very necessary one. Please take a look at the journey a repeat prescription takes at our Practice by clicking and downloading our ‘Journey of a Prescription Protocol’ on the link provided here.

Prescription costs

For information about the cost of prescriptions and how to get help for them can be found by clicking here.

Prescriptions: please remember...

1. Only order what you need.

2. Return unwanted medicines to your pharmacy for safe disposal.

3. Take your medicines to hospital with you.

4. Do not share or offer your medicines to anyone else.

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